How fees work

We file claims for you with PPO and indemnity dental plans, and you pay the share your plan doesn't. Whether we are in your plan's network depends on the plan.

Before your first visit Robin Fleming checks your plan's benefits and tells you what the plan says it covers, your yearly limit and what you have left. A plan's figure is the plan's, so we show you both.

Without insurance you pay the fee for your visit, and any treatment is quoted in writing first. Routine visits can be covered by our yearly membership, which is not insurance and has a 12-month term you can cancel before it renews, with a full refund for 30 days if unused. Financing is offered by third-party lenders. Approval and terms are set by the lender.

We give a written estimate in advance to anyone paying without insurance, and to anyone who asks. It lists the treatment, the visits it takes and what it will cost.

If you pay us and a plan reimburses you, we give you an itemized statement of your visit to send to your plan. Your plan decides what it pays.

A new-patient visit takes about an hour: a checkup, X-rays when Dr. Urbina decides you need them, and a talk about what she found. Bring your insurance card, a photo ID and a list of your medicines.